Co-Motions Reserves the Right to Refuse any Customer that does not adhere to these Terms and Conditions

TERMS OF USE
1 Please note all Prices and quotes EXCLUDE VAT.
2

Quotes are valid for no more than 7 days, Prices and Quotes may change without prior notice.

Before Placing Any Orders Stock Should be Re-Checked to Avoid any Disapointments.

3

 Production will commence after full payment of order,
4

All goods remain on Co-motions Property until goods are fully paid for. Full Payment is required on any order before Co-Motions will Start or process any order, without negotiation on payment terms, there are no special circumstances where this rule will be bent. Due to Fraudulent Cases we can not make any exceptions on payment terms.
5 Cancellation of order will only be accepted if received in writing one week from placement of order.
6  Delays caused by suppliers or printers are beyond our control and are not grounds of cancellation of order, although we follow up on a regular basis to avoid such matters.
7

 Standard manufacturing time on garments are normally 4-6 weeks from date of order and deposit, unless discussed otherwise
8 Delays of payments, artwork received or any requirements needed for completions of jobs or written / faxed orders effect the delivery date first discussed on enquiry.
9.

Standard manufacturing time on garments or custom made goods are normally 4-6 weeks from date of order, unless discussed otherwise.

Faulty Items, if any, are to be reported within 24 hours of receiving goods, for returns, and must be in original packaging.

Branded items are non returnable.

All returns on unbranded stock will be subject to a 30% handling fee. - Branded Items are non Returnable

10.

 Delivery Fees within Gauteng region or other Regions price T.B.A
11. Standard Production Time on stock items may vary from 8-16 working days or stated otherwise in quote.
12 As these items are produced in bulk, and pre-packed in sealed boxes – please allow for 3 to 5% short/over supply (without compensation from Co-Motions). Should there be more than 3 -5 % short supplied the Co-Motions will adjust the invoice value or replace the item short supplied. This must Be done within 24 Hours of Delivery note or Waybill of Receiving goods.
13.
SAMPLES - Again Thanks to many out there - There are no FREE samples, Samples will be paid at Sample Prices. If it required that we have to go see the client a minimum of R150 - R250 in Gauteng will be charged for consultation fee. We understand your time is valuable - Our time is valuable too, we make sure that our clients get the best product and quality delivered on time. there are no Reps. on the road due to cuts in price all the time. E-mail above is a good example why we cannot spend our time on running around with free samples.

We do not keep samples of items as for they get discontinued often or sold out frequently. Samples can be arranged upon request, but will be invoiced.

Samples are non Returnable, Once the order is placed we may come to a negotiable amount deducted depending on final amount ordered upon invoice
14.
CONSULTATION FEE WILL BE REFUNDED When order is Placed with Co-Motions
Consultation, Should you require an agent or sales personal, a call out fee may be levied.
Please bear in mind most queries can be resolved via e-mail or by phone.
Our products are of high standard and good quality.
15. Embroidery - Please send the logo for embroidery We must do a stitch count in order to give a price. (it is stitch count based) Printing or Laser engraving is best advised after artwork is viewed (it saves you time on quoting back and forth)
16. On issue of a Pro-Forma invoice a 35% (Total value of goods) handling fee of will be charged if order is cancelled, artwork, presentation or any labor charges to be paid in Full
17.

Any Artwork, Design, presentation or labour done on request by client during query process will be billed if the order is not placed and is cancelled for some reason by client’s own discretion.
18.

Should Co-Motions agree in writing to a shorter lead time, a surcharge of 20% will apply and Co-Motions is herewith expressly indemnified from the quality or correctness of the product.
19.

By contacting us for a quote or information, by email or by phone or by ending up in our inbox, you will be automatically added to our subscribe list for Newsletters and Mailers

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